Shipping Policy

Shipping Policy

Last Updated: July 23, 2026
Effective Date: July 23, 2026

At 3B Jewelry SC, every piece is handmade with care in Elgin, South Carolina. We work hard to process and ship your order as quickly as possible while ensuring it arrives safely. This Shipping Policy explains our shipping methods, processing times, and what to expect after placing your order.

1. Shipping Within the Continental United States

At this time, 3B Jewelry SC ships only within the continental United States.

We do not currently ship to:

  • Alaska

  • Hawaii

  • U.S. Territories

  • APO/FPO addresses

  • International destinations

We hope to expand our shipping options in the future.

2. Shipping Method

All orders are shipped via USPS Ground Advantage.

Estimated Delivery

  • Order Processing: Typically the next business day

  • Shipping Transit: Approximately 3–7 business days after shipment

Delivery estimates begin once your package has been shipped and are not guaranteed. Delivery times may vary due to holidays, severe weather, USPS delays, or other circumstances outside of our control.

3. Shipping Costs

Shipping charges are automatically calculated during checkout based on your order and shipping destination.

From time to time, 3B Jewelry SC may offer free shipping promotions or discounts. Any applicable offers will be displayed during checkout.

4. Order Processing

Most orders placed Monday through Friday are processed the next business day.

Orders placed on weekends or holidays will be processed on the next available business day.

If processing is expected to take longer than usual, we'll contact you using the email address provided with your order.

Once your order ships, you'll receive a shipping confirmation email that includes USPS tracking information.

5. Tracking Your Order

After your order has shipped, you'll receive an email containing your USPS tracking number.

Please allow up to 24–48 hours for tracking information to appear in the USPS system.

If your tracking hasn't updated after 48 hours, please contact us and we'll be happy to help.

6. Local Pickup

If you're located in the Columbia or Elgin, South Carolina area, local pickup may be available.

Please contact us before placing your order (or select the local pickup option during checkout, if available) so we can arrange a convenient pickup time and location.

7. Shipping Issues

7.1 Lost or Missing Packages

If your tracking shows your package as delivered but you haven't received it:

  • Check around your property and mailbox.

  • Ask household members or neighbors if they accepted the package.

  • Allow up to 24 hours, as USPS occasionally marks packages as delivered before final delivery.

  • Contact us within 7 days if your package still cannot be located.

We'll work with USPS to investigate the shipment and determine the best resolution.

7.2 Damaged Items

If your order arrives damaged:

  • Take photos of the package and damaged item.

  • Keep all original packaging.

  • Contact us within 48 hours of delivery.

We'll work with you to replace the damaged item or provide another appropriate resolution whenever possible.

7.3 Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error, please contact us immediately.

  • Address changes before shipment can usually be made at no additional charge.

  • Once an order has shipped, we're unable to guarantee address changes.

  • Packages returned due to an incorrect address may require additional shipping charges to be resent.

7.4 Delivery Delays

While we strive to deliver orders on time, delays may occasionally occur due to:

  • USPS transportation delays

  • Severe weather

  • Natural disasters

  • High shipping volumes during holidays

  • Other circumstances beyond our control

If your order appears significantly delayed, please contact us and we'll gladly assist you.

8. Undeliverable Packages

If a package is returned to us because it was undeliverable:

  • We'll contact you to verify the shipping address.

  • You may choose to have the package reshipped (additional shipping charges may apply), or

  • Request a refund minus the original shipping costs.

9. Questions About Your Order?

We're always happy to help.

3B Jewelry SC

📧 Email: hello@3bjewelrysc,com

🌐 Website: 3B Jewelry SC | Handmade Jewelry in South Carolina

About 3B Jewelry SC

Handcrafted with love in Elgin, South Carolina.

Every necklace is thoughtfully handcrafted in small batches or created as a one-of-a-kind design. As our collection grows, we look forward to expanding into additional handmade jewelry.

Thank you for supporting our family-run small business.

❤️ Handmade • One of a Kind • Made to Be Treasured